Frequently Asked Questions
Find answers to common questions about ordering from AFS Wholesale, including office supplies, janitorial products, business accounts, bulk quotes, shipping, returns, and order support.
What does AFS Wholesale sell?
AFS Wholesale supplies businesses with office supplies, paper products, janitorial supplies, breakroom essentials, packaging materials, facility supplies, and related business products.
Who can order from AFS Wholesale?
We serve businesses, offices, schools, facilities, property managers, healthcare offices, foodservice operators, and other organizations that need reliable supply purchasing.
Do you sell to individual consumers?
AFS Wholesale primarily serves business customers. Some products may be available for standard online purchase, while bulk pricing and special sourcing are handled through quotes.
How is shipping calculated?
Shipping is calculated based on order weight, package size, delivery location, product type, and carrier rates. Large or heavy orders may require freight shipping.
Do you offer free shipping?
AFS Wholesale does not offer automatic free shipping on standard website orders unless it is specifically stated on a written quote, invoice, or promotional offer.
Can I request a quote?
Yes. Customers can request a quote for bulk orders, large orders, special sourcing, freight orders, or business account pricing.
How long does it take to receive a quote?
Most quote requests are reviewed within 1 business day. Response time may vary depending on product availability, supplier information, order size, and freight requirements.
Are all products always in stock?
Product availability may change based on supplier inventory, warehouse stock, manufacturer updates, and order volume. If an item is unavailable, we may contact you with options when possible.
Can I return products?
Returns may be accepted only with prior approval. Return requests must be submitted within 7 business days of delivery. Some products are not returnable, including opened items, special-order items, quote-based bulk orders, foodservice disposables, cleaning chemicals, sanitary products, clearance items, and other restricted items.
What should I do if my order arrives damaged or incorrect?
Contact us as soon as possible with your order number, photos of the package or product, and a description of the issue. We will review the shipment and work toward a resolution.
Do you offer business accounts?
Yes. Business customers may contact AFS Wholesale for account support, bulk pricing, quote requests, and product sourcing assistance.
How can I contact AFS Wholesale?
AFS Wholesale LLC
1957 Rutgers Blvd, Unit 1
Lakewood, NJ 08701
Phone: 732-806-0056
Email: sales@afswholesaleshop.com